Questions
Ask us anything.
Everything you want to know before your closet starts paying you back.
Do I need to live in Atlanta?
No. Return on Wear is fully virtual. We style by video and photos, so you can be anywhere.
Do I have to buy new clothes?
No. We always start with what you own. New pieces are only suggested when they unlock more outfits, and always within your budget.
What sizes do you style?
Every size and every shape. Your style profile tells us your sizes and fit preferences so every look works on your body.
How does closet resale work?
We flag pieces you don’t wear, you approve what goes, and we sell them. You choose cash, or 110% of your net proceeds as Closet Credit.
What is the VIP membership?
VIP is $225 per month and includes a monthly styling call, weekday texting, a seasonal closet refresh, the Discovery Edit, Buy It For Me, and the ROW Reserve.
When can I join VIP?
VIP is open after your first Return on Wear service, such as a Style Session, Closet Audit, or Event Look Consult.
What are Karats?
Karats are VIP bonus credits. VIP members earn 5% in Karats on every ROW Reserve deposit. 1 Karat equals $1 toward purchases through Return on Wear. Karats expire after 12 months and require an active membership.
Are my photos private?
Yes. Your photos, measurements, and style profile are visible only to you and your stylist. They are never sold or shared without your written permission.
How do I get started?
Create your account, fill in your style profile, upload a few photos, and request your first service in the client portal.